Phone Systems for Businesses in the UK
What should customers hear when they are on hold?
Silence, Beeps, Greensleaves or Vivaldi?
Music or a message on hold adds highly
sought after credibility and professionalism to any business,
especially to home-based and small businesses. In fact, music-on-hold
can have a dramatic effect on a customer's perception of a
UK business.
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Did you know the average UK
business caller spends over 40 hours a year on hold?
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7 out of 10 UK business callers
are placed on hold?
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90% of UK business callers
will hang up after 40 seconds if left in silence.
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34% of UK business callers
will not call back.
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The average time a UK business
caller spends on hold is about 45 seconds - what do
your customers hear?
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There are many alternatives, but most
customer-focused business now employ specialists to produce
bespoke recordings, using professional actors & actresses
to record messages that provide business information service
to keep callers entertained whilst on hold.
Many UK business, of all sizes have
realised the enormous potential to promote their services
to their caller using 'on hold messages'.
Fill in the request form to find out
more.
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