Merchant Internet

Freephone: 0800 980 5125


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Why does my business need a database?

Develop self sufficiency

So, you hire a web consultant to develop your web site. They create a powerful site and you now have a great presence on the web.

But now you need to change the information on the web site -- detailing new products or services or updating existing information. You have to either contract the web consultant to make these changes for you or develop the skills in-house.

Or you could use database integration technology to make changes to your web site. You would use simple on-line forms with your web browser to edit the information in the database. These changes are immediately posted to the web site and you are done.

You are now self-sufficient, eliminating the time, cost and complexity of contacting the web consultant to make the changes.

Reduce web development costs

Database integration technology can greatly reduce the cost of developing a web site in the first place and even make otherwise impractical sites do-able.

Development costs are reduced by first storing the desired information in a database or accessing existing databases. Then, a limited number of templates are created to display different categories of information. Finally, the web pages are generated automatically using the defined templates and data from the database.

This approach is much more efficient than creating every individual web page and link 'by hand'.

Reduce web maintenance costs

One of the strengths of a great web site is that it's kept up-to-date by frequent changes and additions. The burden of ongoing site maintenance is greatly reduced using database integration technology.

To add or change information on a Merchant Internet web page, you change the information in the database itself. The web pages are updated automatically.

Changing information in your database takes much less time than manually creating new web pages or editing web pages by hand, and you can easily edit the database with your web browser using on-line forms.

This approach yields major cost savings and slashes information delivery time.

Offer upgraded services

Database integration technology can provide sophisticated services that go beyond the simple display of static information. An automated search agent can search your database periodically for information of interest to your customers, and it can e-mail the results.

For instance, customers at a UK estate agents site could fill out a profile specifying the criteria of the house they are looking for. Each week, the automated search agent would search the listings and e-mail each customer information about houses matching their criteria.

Static web pages provide only a fixed way to look at information. Using database technology you can add much more flexible ways of viewing the information.

There are more applications of online database integration on the Merchant Internet Examples page.

Increase customer loyalty

Imagine a web site where your customers have immediate access to all the information they need from your company -- say, product or service catalogs with full details, pricing and availability, account information, order tracking, and shipping status. Automated support services including a searchable question/answer database or a support bulletin board can be created.

Merchant Internet can design automated notification systems so your customers are quickly notified when special offers or information, relevant to their specific interests, becomes available.

Companies that provide easy access to vital information and personalised customer services inspire customer loyalty and repeat business.

 

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