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Business benefits against UK database designer costs.

A database allows its users to reduce uncertainty about the world. However, not all of the variables can always be stored in a database.

As a result, the user may subsequently have to use a lot of guess work. A decision based on such estimated data may not be perfect.

We call the costs associated with such suboptimal decisions the cost of incomplete information. This cost can be reduced by expanding the database to contain more information; such expansion will increase the data-related costs because of more data collection, manipulation, storage, and retrieval.

A database designer must then consider the trade-off between the cost of incomplete information and the data-related costs, and choose a design that minimises the overall cost to the organisation. In many business databases, the sheer volume of the data involved makes such a trade-off at design time all the more important.

Broadly speaking, there are two main areas of cost savings

Quantifiable Cost Benefits of Databases

Quantifiable costs are usually easier to identify; for example: the time saved by using a system to automate acknowledgement letters. This not only cuts down the time someone might have spent producing the letters but at the same time frees them up to do other tasks. Or entering business details only once and then transferring this data to the web.

Other quantifiable cost benefits might include: producing letters/labels, producing financial reports, performing database segmentation and thus better targeting (with associated 'non-wastage' of inappropriate approaches), faster entering and administrating of details, and relevant forms, electronic fund transfer for standing orders and direct debits.

Non Quantifiable Cost Benefits of Database Systems

Non-quantifiable benefits are harder to put a figure on. For example, the fact that an business can check the database to find out if an individual contact is also a senior manager in another company they are dealing with, which could lead to further instructions. Or knowing that another negotiator in the organisation has recently approached a particular person over a valuation, ensuring two people do not approach the same prospect.

Other non-quantifiable cost benefits might include: analysing past trends, analysing database segments, relationship management and seeing 'who knows who', easy viewing of communication history, client profiling, diary /reminder system ensuring appointments/calls are not forgotten.

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